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Search Engine Optimization

Updated: May 10, 2007

Definition: Search engine optimization (SEO), a subset of search engine marketing, is the process of improving the volume and quality of traffic to a web site from search engines via "natural" ("organic" or "algorithmic") search results. SEO can also target specialized searches such as image search, local search, and industry-specific vertical search engines.

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A typical Search Engine Results Page (SERP) as a marketing strategy, SEO considers how search algorithms work and what people search for in order to increase a site's relevancy. SEO efforts may involve a site's coding, presentation, and structure, as well as fixing problems that could prevent search engine indexing programs from fully spidering a site. Other, more noticeable efforts may include adding unique content to a site, and making sure that the content is easily indexed by search engines and also appeals to human visitors.
The term SEO can also refer to "search engine optimizers," a term adopted by an industry of consultants who carry out optimization projects on behalf of clients, and by employees who perform SEO services in-house. Search engine optimizers may offer SEO as a stand-alone service or as a part of a broader marketing campaign. Because effective SEO depends upon the source code of a site, SEO tactics may be incorporated into web site development and design. The term "search engine friendly" describes designs, menus, content management systems and shopping carts that are easy to optimize.



Current Technology

To reduce the impact of link schemes, search engines have developed a wider range of undisclosed off-site factors they use in their algorithms. As a search engine may use hundreds of factors in ranking the listings on its SERPs, the factors themselves and the weight each carries can change continually, and algorithms can differ widely. The four leading search engines, Google, Yahoo, Microsoft and Ask.com, do not disclose the algorithms they use to rank pages. Some SEOs have carried out controlled experiments to gauge the effects of different approaches to search optimization, and share results through online forums and blogs. SEO practitioners may also study patents held by various search engines to gain insight into the algorithms.


Optimizing for traffic quality

In addition to seeking better rankings, search engine optimization is also concerned with traffic quality. Traffic quality is measured by how often a visitor using a specific keyword phrase leads to a desired conversion action, such as making a purchase, viewing or downloading a certain page, requesting further information, signing up for a newsletter, or taking some other specific action.
By improving the quality of a page's search listings, more searchers may select that page, and those searchers may be more likely to convert. Examples of SEO tactics to improve traffic quality include writing attention-grabbing titles, adding accurate meta descriptions, and choosing a domain and URL that improve the site's branding


Relationship between SEO and search engines

By 1997 search engines recognized that some webmasters were making efforts to rank well in their search engines, and even manipulating the page rankings in search results. In some early search engines, such as Infoseek, ranking first was as easy as grabbing the source code of the top-ranked page, placing it on your website, and submitting a URL to instantly index and rank that page.
Due to the high value and targeting of search results, there is potential for an adversarial relationship between search engines and SEOs. In 2005, an annual conference named AirWeb was created to discuss bridging the gap and minimizing the sometimes damaging effects of aggressive web content providers.
Some more aggressive site owners and SEOs generate automated sites or employ techniques that eventually get domains banned from the search engines. Many search engine optimization companies, which sell services, employ long-term, low-risk strategies, and most SEO firms that do employ high-risk strategies do so on their own affiliate, lead-generation, or content sites, instead of risking client websites.
Some SEO companies employ aggressive techniques that get their client websites banned from the search results. The Wall Street Journal profiled a company, Traffic Power, that allegedly used high-risk techniques and failed to disclose those risks to its clients. Wired reported the same company sued a blogger for mentioning that they were banned. Google's Matt Cutts later confirmed that Google did in fact ban Traffic Power and some of its clients.
Some search engines have also reached out to the SEO industry, and are frequent sponsors and guests at SEO conferences and seminars. In fact, with the advent of paid inclusion, some search engines now have a vested interest in the health of the optimization community. All of the main search engines provide information/guidelines to help with site optimization: Google's, Yahoo!'s, MSN's and Ask.com's. Google has a Sitemaps program to help webmasters learn if Google is having any problems indexing their website and also provides data on Google traffic to the website. Yahoo! has Site Explorer that provides a way to submit your URLs for free (like MSN/Google), determine how many pages are in the Yahoo! index and drill down on inlinks to deep pages. Yahoo! has an Ambassador Program and Google has a program for qualifying Google Advertising Professionals.


Getting into search engines databases

As of 2007 the leading contextual search engines do not require submission. They discover new sites and pages automatically. Google and Yahoo offer submission programs, such as Google Sitemaps, for which an XML type feed can be created and submitted. These programs are designed to assist sites that may have pages that aren't discoverable by automatically following links.
Search engine crawlers may look at a number of different factors when crawling a site, and many pages from a site may not be indexed by the search engines until they gain more PageRank, links or traffic. Distance of pages from the root directory of a site may also be a factor in whether or not pages get crawled, as well as other importance metrics.
Some search engines, notably Yahoo!, operate a paid submission service that guarantee crawling for either a set fee or cost per click. Such programs usually guarantee inclusion in the database, but do not guarantee specific ranking within the search results.


Types of SEO

SEO techniques are classified by some into two broad categories: techniques that search engines recommend as part of good design, and those techniques that search engines do not approve of and attempt to minimize the effect of, referred to as spamdexing. Professional SEO consultants do not offer spamming and spamdexing techniques amongst the services that they provide to clients. Some industry commentators classify these methods, and the practitioners who utilize them, as either "white hat SEO", or "black hat SEO". Many SEO consultants reject the black and white hat dichotomy as a convenient but unfortunate and misleading over-simplification that makes the industry look bad as a whole.


SEO and Marketing

There is a considerable sized body of practitioners of SEO who see search engines as just another visitor to a site, and try to make the site as accessible to those visitors as to any other who would come to the pages. They often see the white hat/black hat dichotomy mentioned above as a false dilemma. The focus of their work is not primarily to rank the highest for certain terms in search engines, but rather to help site owners fulfill the business objectives of their sites. Indeed, ranking well for a few terms among the many possibilities does not guarantee more sales. A successful Internet marketing campaign may drive organic search results to pages, but it also may involve the use of paid advertising on search engines and other pages, building high quality web pages to engage and persuade, addressing technical issues that may keep search engines from crawling and indexing those sites, setting up analytics programs to enable site owners to measure their successes, and making sites accessible and usable.
SEO, as a marketing strategy, can often generate a good return. However, as the search engines are not paid for the traffic they send from organic search, the algorithms used can and do change, there are no guarantees of success, either in the short or long term. Due to this lack of guarantees and certainty, SEO is often compared to traditional Public Relations (PR), with PPC advertising closer to traditional advertising. Increased visitors is analogous to increased foot traffic in retail advertising. Increased traffic may be detrimental to success if the site is not prepared to handle the traffic or visitors are generally dissatisfied with what they find. In either case increased traffic does not guarantee increased sales or success



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